The second-hand marketplace Members Share Displeasure Regarding Sizing Updates
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The popular resale platform has altered its size classifications for women's and children's garments but did not contact all users about the change.
Social Media Reaction
Many shoppers and sellers are posting online claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
The company said the new system was more in line with similar services.
They have suggested members to review their products and manually change the size where appropriate, causing user dissatisfaction.
Sizing System Updates
Earlier, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
Member Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
A different user, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: last year, the service retracted a modification regarding delivery choices following member complaints.
